1. Introduction
FlowPilot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-assisted project management platform and related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (job title, company name)
- Payment and billing information
- Communications with us (support requests, feedback)
2.2 Information We Collect Automatically
When you use our Service, we automatically collect:
- Usage data (features used, actions taken, time spent)
- Device information (IP address, browser type, operating system)
- Log data (access times, pages viewed, clicks)
- Cookies and similar tracking technologies
2.3 Information from Third-Party Services
With your permission, we collect data from integrated services:
- GitHub repositories, issues, and pull requests
- Jira projects, tickets, and workflows
- Slack messages and channel activity
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Provide AI-powered features (ticket triage, sprint planning, spec generation)
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection practices
Your data is stored on secure servers in the United States. We retain your information for as long as necessary to provide our Service and comply with legal obligations.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent: We may share information when you explicitly authorize us to do so
- Service providers: We work with third-party vendors who perform services on our behalf (hosting, analytics, payment processing)
- Business transfers: In connection with a merger, acquisition, or sale of assets
- Legal requirements: When required by law or to protect our rights and safety
- Aggregated data: We may share anonymized, aggregated data that cannot identify you
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Objection: Object to our processing of your information
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, please contact us at privacy@flowpilot.ai
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. For more information, see our Cookie Policy.
8. International Data Transfers
If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Service, you consent to this transfer.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: privacy@flowpilot.ai
- Phone: +1 713 849 2705
- Address: 2010 Lubbock St, Houston, TX 77007, USA
